How we work
Powering
Your Venue
with
Fun
At 501 Fun, we partner with you to deliver exceptional competitive socialising experiences. From seamless setup to ongoing support, we provide the tools, insights, and expertise to help you maximise revenue and guest engagement.
The 501 Hub: Your Control Centre for Social Entertainment Success
The 501 Hub is a powerful platform designed to supercharge your venue’s performance. With in-depth analytics, seamless customisation options, and comprehensive session management, you have complete control over your attractions while driving data-driven decision-making.

Session Management
Our unique online session management system provides easy access to all the tools you need to manage guests and sessions effortlessly.
Customisation
Make the system your own by selecting brand colours and uploading your own artwork, ensuring a seamless extension of your brand.
Reporting
View analytics for your venue, analyse performance and usage, and make data-driven, informed decisions to supercharge your business.
Upsell F&B
Upload your food and beverage menu or display your QR code so guests can order directly from the lane.
Help & Support
99% of queries can be resolved using our custom-built Help function within the 501 Hub.
Additional Features
Set up surveys for direct guest feedback, order consumables, and more. The Hub is constantly evolving with regular feature updates.
Dedicated Account Management
We collaborate with you at every stage to ensure your venue's success:
Tailored Onboarding
From setup to staff training, we ensure a smooth launch.
Ongoing Strategy Support
Receive insights and recommendations to optimise your venue’s success.
Marketing Resources
Access branded assets, promotional materials, and best practices to attract more guests.
Performance Reviews
Check-ins to help ensure you’re maximising ROI and getting the most from your attraction.
Your success is our success, and our team is always on hand to help you get the most from your setup.
Industry-Leading Technical Support
Our interactive entertainment solutions are built for reliability—but if you ever need support, we’ve got you covered:
Remote Diagnostics & Fixes
Our team can resolve most issues remotely, keeping downtime to a minimum.
System Monitoring
We proactively track system health, preventing potential issues before they arise.
On-Site Support When Needed
In rare cases where a hands-on fix is required, we’ll do our best to facilitate an on-site visit.
Regular Updates & Enhancements
Access new features, game updates, and performance improvements.
With proactive maintenance and fast troubleshooting, we keep your systems running so you can focus on delivering a great experience.

Lauren Matthews
Customer Success
We're here
to help 👋
We're here to support you every step of the way through the design and fit-out process. We understand that our customers come with varying budgets, experiences, and resources, so don't hesitate to reach out if you need guidance—we're happy to help!
Upon signing, you'll also receive our comprehensive Success Pack that covers everything you need to set yourself up for success both before and after going live with your new product. This pack includes media templates, access to high-resolution photos and videos for marketing, essential installation tips, and best practices to ensure you launch with a bang!

Let’s Elevate Your Venue
With the 501 Hub, dedicated account management, and industry-leading support, we provide everything you need to create an unforgettable guest experience.
Get in Touch to learn more about how we work and how we can support your venue.